Typically, users select a server using the HELP > CUSTOM HELP SETUP menu option. However, you can assign a server to a user and then disable end user selection using the Locking option. The locking mechanism prevents users from selecting their own servers. You may want to lock the server selection in order to ensure proper server assignment. In addition, you may want to block certain users in a geographical area from accessing help in a global instance and impacting limited bandwidth.
Refer to Locking the Help Server Selection for more information on the Locking option. Refer to Resetting /RWD/ZCH Pid Values for more information on assigning a server to a group of end users.
Creating Individual Server Assignments
- Start the transaction using transaction code /n/RWD/ZF0.
- Click Server Setup.
- Click Server Assignments.
- Click Individual assignments.
- Click
.
- Select the name of the desired help server.
- Click
.
- As required, complete/review the following fields:
|
Field
|
Description
|
|
Client
|
Client where the user record exists.
|
|
User
|
Username of the user to be assigned to the help
server. |
- Click Record.
- Click .
- Optionally, perform one of the following:
|
If You Want To
|
Then
|
|
Display the individual server
assignment record(s) for this server
|
1. Enter * in the Server field.
2. Click Record.
3. Click Next --> to scroll through the records. |
|
Clear the screen fields
|
1. Click Refresh fields. |
|
Delete the displayed record
|
1. Click Record.
2. Click Proceed on the resulting dialog
window. |
Reviewing Assignments
- Start the transaction using transaction code /n/RWD/ZF0.
- Click Server Setup.
- Click Server Assignments.
- Perform one of the following:
|
If You Want To
|
Then
|
|
Review the RWD PID values to
determine the server assignments for
individuals
|
1. Click Review RWD pids.
2. If you select Review by Servers, all users assigned to the server selected on the previous screen will be displayed. If you select Review
by one of the RWD PID values, you can select
the three RWD PIDs and display (and,
potentially, delete) the users assigned in that
group.
|
|
Review all the stored PID values
against the available servers and
display all the PID values that have
been stored for servers that no longer
exist.
|
Click Review assignments to deleted servers. |
Resetting /RWD/ZCH Pid Values
When a user accesses the custom help, a server is assigned in /RWD/ZCH pid. This value becomes part of the profile until a different help server is selected. If the server is deleted in an SAP system, an error message is displayed. Periodic maintenance is recommended to delete server assignments so that an updated assignment is requested.
- Start the transaction using transaction code /n/RWD/ZF0.
- Click Server Setup.
- Click Server Assignments.
- Click Batch Assignments.
- Click Schedule Job Remove CSH PIDs.
- As required, complete/review the following fields:
|
Field
|
Description
|
|
Job Name
|
Name of the batch job.
|
|
Job Class
|
Select from the following available priorities:
A - High priority
B - Middle priority
C - Low priority |
- Click Continue.
- Click Continue.
- Click Immediately.
- Click Continue.
- Click Continue. Optionally, click Period to run the job periodically or click Sunday/Hol-iday to set restrictions.
- Click the job periodicity of choice.
- Click Continue.
- Click Complete.
Creating Group Server Assignments
- Start the transaction using transaction code /n/RWD/ZF0.
- Click Server Setup.
- Click Server Assignments.
- Click .
- Select the name of the desired help server.
- Click .
- As required, complete/review the following fields:
|
Field
|
Description
|
|
to users in client
|
Client where the user records exist.
|
|
Mode
|
Select test mode to preview the list of users
affected by the proposed assignment.
Select run mode to make the assignment upon
execution. |
- Click
.
- Click .
- Perform one of the following:
|
If You Want To
|
Then
|
|
Assign a server to an individual user
|
Click Individual assignments and refer to Creating Individual Server Assignments.
|
|
Use a text file to manipulate the list of users to be assigned to a server
|
Click Batch Assignments and go to Step 11. |
|
Clear the screen fields
|
Click Refresh fields. |
- Perform one of the following:
|
If You Want To
|
Then
|
|
Display all users in the system and
their server assignment
|
1. Select Display all.
2. Click .
3. Review the resulting dialog window.
|
|
Download a list of all users and their
server assignment
|
1. Select Backup all to.
2. Specify a path and filename.
3. Click .
|
|
Download a list of all users, in a
specific client and server, and their
server assignment
|
1. Select Selective backup including all users in client.
2. Specify a client, server, path, and filename.
3. Click to download the file. |
|
Upload an edited file specifying
updated user and server assignments
|
1. Select Upload Server assignments using a file.
2. Click .
3. Enter a path and filename.
4. Click Transfer to upload the file. |
|
Delete the user server assignments
specified in a file; this action will
delete all server assignment records
that are listed in the file
|
1. Select Delete using a file.
2. Click .
3. Enter a path and filename.
4. Click Transfer to upload the file. |
|
Delete all current user server
assignments
|
1. Select Delete All.
2. Select Are you sure??
3. Click to download the file. |