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Error Message
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Suggested Resolution
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No context sensitive help available. Please refer to extended help.
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There is no custom help for the selected transaction. Refer to the standard SAP help.
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The Help Launchpad executable is missing. Notify an administrator.
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The Help Launchpad executable cannot be found in the location specified in the server record. Verify that the path is correct, the path includes a "/" at the end, and the rwdhlp.exe exists in the specified location.
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No logical help servers exist. Please notify an administrator.
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A user has attempted to specify a help server when none exist. The administrator must first create help servers.
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An error occurred with the database operation of the user parameter.
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An internal SAP database error occurred while attempting to store the user's selected help server. Contact your Basis team for any database problems.
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Platform not supported. Please notify an administrator.
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SAP does not support the specified platform on the user's computer.
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Help Server Selection blocked. Please check with your administrator.
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The administrator has activated the "lock file" mechanism, and the user requested help without having a server selected. Either deactivate the lock file mechanism or assign a server for the user.
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Help Server not selected. Please choose a server from your Setup menu.
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A user has attempted to access custom help content before first specifying a help server. Use the HELP > CUSTOM HELPSETUP menu option to first specify a help server.
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Help not created for ( ) in server (). Contact the Training Coordinator.
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A user has attempted to access custom help content from a server that does not contain content. Direct the user to the proper help server.
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Language Option in Effect. No matching language servers found.
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The user selected a language, and none of the available help servers matches this language. It is possible that the server does not have the correct language assigned. Perform one or more of the following: de-activate the language option, verify that the user selected the correct language, verify that the server has been assigned the correct language, or create a server that matches the user's language.
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Cannot locate temp directory to launch browser. Contact an administrator.
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The user has attempted to access custom help from a help server with the Browser (controlled) mode specified. The user does not have permission to download a required file to the computer. Resolve the permission issue on the user's computer or, if the access restriction is a result of company policy, specify a different launch mode.
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No server found with your Class specification. Contact an administrator.
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The user has attempted to access custom help, but no server matches the assigned class. Review the server assignments.
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Cannot resolve language and selected server. Contact an administrator.
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The user selected a language, and none of the available help servers matches this language. Perform one or more of the following: de-activate the language option, identify or create a server with the selected language, or direct the user to the appropriate language to select.
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Server still doesn't match. Contact your administrator.
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The user has failed to pick the correct class server. Review the server assignments.
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Server doesn't exist for the submenu. Contact the administrator.
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The user has attempted to select a submenu item for which there is no associated server. Review the submenu setup you have specified.
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Help not available for this server.
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This message indicates that help exists for the transaction code but not the server. Review the available help for the server.
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Connection to ( ) failed.
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The user have attempted to connect using the RWD HTTP option and the connection has failed. Check the server location for spelling errors or for read permission.
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Connection to ( ): TCP/IP error.
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The user have attempted to connect using the RWD HTTP option and has received a TCP/IP error. Have your network administrator review the error for a possible solution. A network password and host ID may be required.
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Connection to ( ): Time limit exceeded.
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The user has attempted to connect using the RWD HTTP option and the connection timed out. Contact your network administrator. There may be a problem with the URL.
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Connection to ( ): Internal error.
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The user has attempted to connect using the RWD HTTP option and received an internal error. Review with a network administrator. Call ANCILE support for additional help.
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System could not process your language. Action cancelled.
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The user’s language is not supported. Select another language.
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No help server found that matches your authorization group.
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The user’s group does not have a defined help server. Deactivate the Group Monitor option in /n/RWD/ZF0 and assign the user to another group that has help assigned to it.
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