This section will cover the procedures necessary for activating and controlling alerts; creating messages, distribution lists, and calendar events; displaying alerts; and reviewing and deleting user and logon alerts for the system and the server.
Depending on whether you are creating user alerts or logon alerts, some options in the following procedures may not be available.
Activating User and Logon Alerts for the System
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Activate a user alert for the system
|
Click the Alert System checkbox to activate user alerts for the entire system. |
Activate a logon alert for the system
|
Click the Logon Alerts checkbox to activate logon alerts for the entire system. |
- Click System Setup Settings.
NOTE:
|
Ensure auto notification is activated for the designated server(s). This option is displayed on the Basic Info tab for a server and is activated by default when the server is initially created.
|
- Click OK.
Controlling the Messages Sent
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Control a message sent for a logon alert
|
Click Logon Alerts, and go to Step 4. |
Control a message sent for a standard alert
|
Click Standard Alert, and go to Step 6. |
- As required, complete/review the following fields:
Field
|
Description
|
Number of messages sent to user (default)
|
Specify the number of times a specific message should be sent to a user Example: 5 |
Number of days to send messages (default) |
Specify the number of days a specific message should be sent to a user Example: 10 |
Logon notes by language |
Optionally, click the checkbox to specify that the system should monitor (separate) alerts based on the user's logon language. |
Send 1st available note only! |
Optionally, click the checkbox to specify that only the first message per transaction and per server will be sent to a user. Click Multiple Msgs to view available messages. |
- Go to Step 7.
- As required, complete/review the following fields:
Field
|
Description
|
Number of messages sent to user (default)
|
Specify the number of times a specific message should be sent to a user Example: 5 |
Number of days to send messages (default) |
Specify the number of days a specific message should be sent to a user Example: 10 |
Check for messages when leaving transaction |
Optionally click the checkbox to specify that the system should check for alert messages when the user exits a transaction. |
Distribution List Max Selection |
Specify the maximum amount of distribution lists that will receive the alert. |
Alert Notes by language |
Select a radio button to determine if the alert defaults to user or server language. Optionally, click the Alert Notification active checkbox to specify that the system should monitor (separate) alerts based on the user's logon language. |
Allow only 1 message/ transaction |
Optionally, click the checkbox to specify that only the first message per transaction and per server will be sent to a user. |
- Click Save Defaults.
- Click .
Creating, Displaying, and Editing a Message or Note
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Create a message for a user alert
|
Click Standard Alert. |
Create a message for a logon alert
|
Click Logon Alert. |
- Click Note Content.
- Perform one of the following:
If You Want To
|
Then
|
Create a message
|
Go to Step 6. |
Display or edit a note
|
1. Enter an * in the Msg-ID field. Optionally, click Load NOTEPAD to upload a previously stored text message from an external file. The file extension must be a .txt extension. Only the first 360 characters can be displayed. 2. Click . 3. Select the desired note. 4. Click . 5. Click Work with Note. 6. Go to Step 9.. |
- Click Select Icon.
- Select the type of icon to associate with the message:
Field
|
Description
|
Informational Icon
|
Select . |
Warning Icon
|
Select . |
Error Icon
|
Select . |
Question Icon |
Select . |
Critical Icon |
Select . |
- Click .
- As required, complete the following fields:
Field
|
Description
|
Msg-ID |
Short identifier of the alert. Example: alert1 |
Language
|
Enter the language for the message. Specify a language only if you are sending messages by language. If you do not specify a language, English is used as the default.
|
Title |
Description to be displayed in the title bar of the message window. Example: Information |
Line 1 |
Enter the first line of the message. You can enter up to 60 characters. Example: Remember to add all outstanding invoices |
Line 2 |
Enter the second line of the message. You can enter up to 60 characters. Example: before the quarter close. |
Lines 3 through 6 |
Enter information in the third through sixth lines of the message. You can enter up to 60 characters on each line. |
- Optionally, perform the following step:
If You Want To
|
Then
|
Enable or disable display of the Stop button on the message displayed to the user
|
Toggle the Add Stop Button checkbox.
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Enable or disable display of the Link button on the message displayed to the user; this button will direct a user to a website address
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1. Toggle the Add Link Button checkbox. 2. Click Link. 3. Enter the text to display on the button (for example, Help Website). 4. Enter the website address in the URL field (For example, http://www.ancile.com). 5. Click Save link.
Use the Synchronize Links button to synchronize the link table after you delete a message.
|
Upload a previously stored text message from an external file |
Click Load NOTEPAD. |
- Click Save Note.
- Click .
Creating a Distribution List for a User or Logon Alert
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Create a distribution list for a user alert
|
Click Standard Alert. |
Create a distribution list for a logon alert
|
Click Logon Alert. |
- Click Distribution List.
- As required, complete/review the following fields:
Field
|
Description
|
Distribution List
|
Name to identify the individuals in the list. Example: TESTER_LIST |
Client
|
An independent unit within the SAP instance. Example: 925 |
(exclusion type list)
|
Click the checkbox to indicate that individuals in this list will not receive alerts. Deselect the checkbox to indicate that individuals in this list will receive alerts. |
Max selection |
Specify the maximum number of users allowed in the distribution list. |
- Perform one of the following:
If You Want To
|
Then
|
Extract user information from the SAP USR02 table
|
1. Click the Logon Data (USR02) tab. 2. Go to Step 7. |
Extract information from the SAP USR03 table
|
1. Click the User Address Data (USR03) tab. 2. Go to Step 9. |
Extract information from the SAP USR21 table |
1. Click the Address Key (USR21) tab. 2. Go to Step 11. |
Extract information from the SAP AGR_USER table |
1. Click the Roles (AGR_USERS) tab. 2. Go to Step 13. |
Extract information from the SAP ADCP table |
1. Click the Central Addr (ADCP) tab. 2. Go to Step15. |
Extract information from the SAP Alt USR02 table |
1. Click the Alt USR02 tab. 2. Go to Step 17. |
Extract information from the Alt AGR_USERS table |
1. Click the Alt AGR_USERS tab. 2. Go to Step 19. |
- As required, review the following fields:
Field
|
Description
|
Account
|
The SAP account name or number from the SAP accounting system Example: 000022
|
Class
|
The SAP user group Example: TESTER
|
Name
|
The user name in the user master record Example: JDOE
|
wildcard
|
Click the checkbox to conduct a wildcard search in the Account and/or Name field. When you conduct a wildcard search, you have the ability to display a saved search and compare the saved search to a newly-created search. |
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
Department
|
Department defined in USR03 Example: System Manag
|
Cost Center
|
Cost Center defined in USR03 Example: 10100043
|
Building Number |
Building number defined in USR03 Example: BVZ |
Room Number |
Room number defined in USR03 Example: CE.58 |
Location |
Town or city defined in USR03 Example: Waldorf |
Region |
State, province, or county defined in USR03 Example: New Brunswick |
Country |
Country defined in USR03 Example: Canada |
Time Zone |
Local time defined in USR03 Example: WDFT |
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
Name
|
The user name in the user master record Example: JDOE
|
Persnumber
|
Personnel number as defined in USR21 Example: 0000011227
|
Addrnumber
|
Address number as defined in USR21 Example: 8322
|
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
Role
|
The role as defined in AGR_USERS Example: Admin
|
User
|
The user as defined in AGR_USERS Example: Private
|
From date
|
Specify a from date.
|
To date
|
Specify a to date.
|
Org flag
|
Specify the organizational flag designated by your HR department. Use transaction code SE16 to browse the AGR_USERS table for this information. |
Col flag
|
Specify the composite role flag designated by your HR department. Use transaction code SE16 to browse the AGR_USERS table for this information. |
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
Addrnumber
|
Address number as defined in ADCP Example: 8322
|
Persnumber
|
Personnel number as defined in ADCP Example: 0000011227
|
Nation
|
The language as defined in ADCP Example: German
|
Comp_pers
|
The person in company defined in ADCP Example: Private
|
Department
|
Department defined in ADCP Example: System Manag |
Function
|
The function defined in ADCP Example: TESTER |
Building
|
The building defined in ADCP Example: TECH1 |
Floor
|
The floor defined in ADCP Example: 3 |
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
Account
|
The SAP account name or number from the accounting system. Example: 000022
|
Class
|
The SAP user group. Example: TESTER
|
User
|
The user as defined in USR02. Example: Private
|
- Go to Step 20.
- As required, complete/review the following fields:
Field
|
Description
|
AGR_NAME
|
The role as defined in the system. Example: Admin
|
AGRUNAME
|
The user as defined in the system. Example: Private
|
FROM_DAT
|
Specify a from date.
|
TO_DAT
|
Specify a to date.
|
- A list of individuals matching the selected criteria will display.
- Click the Select button associated with the data table section you completed.
- Select or deselect the checkbox next to the name of the individual(s) you want to add to or remove from the distribution list.
- Click .
- Click Save List.
- Click .
Creating a User or Logon Alert and Activating Alerts for the Server
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Create or activate user alerts for a server
|
Click Standard Alert, and go to Step 4. |
Create or activate logon alerts for a server
|
Click Logon Alerts, and go to Step 13. |
- Click Alert Maintenance.
- Confirm that alerts are activated for the system by viewing the status in the upper left.
- As required, complete/review the following fields:
Field
|
Description
|
Msg type
|
Click Alert to specify a standard alert message that the user will receive upon entering the transaction, or click Exit msg to specify an alert message that the user will receive upon exiting the transaction. |
tcode |
Transaction code. You can enter an * to scroll through all alerts. Example: ME25. |
Message # |
Number of the message to display Example: alert1 |
language (note) |
Enter the language for the alert. Specify a language only if you are sending alert messages by language. If you do not specify a language, English is used as the default. |
Start date |
First day the alert should be displayed Example: 02/10/2003 |
for days |
Enter the number of days to display the alert, or use the default entry specified during the procedure Controlling the Messages Sent. |
Number sent |
Enter the number of days to display the alert, or use the default entry specified during the procedure Controlling the Messages Sent. |
Calendar |
Select a calendar filter created in the previous procedure. Refer to Creating a Calendar Event for a User or Logon Alert for more information. |
Distribution |
Select a distribution list filter created in the previous procedure. Refer to Creating a Distribution List for a User or Logon Alert for more information. |
- Perform one of the following:
If You Want To
|
Then
|
Display the alerts for all users
|
Click All users. This option will display the alert to all users, regardless of whether they have a server assigned. |
Display the alert in all active servers
|
Click All servers. This option will display the alert in all servers for which alerts are activated. |
Display the alert in a single server
|
1. Click Single server. 2. Enter the name in the field to the right. |
- Optionally, perform one or more of the following:
If You Want To
|
Then
|
Display all alerts
|
Click Show All. |
Hide all alerts
|
Click Collapse All. |
- Select Contact records tab.
- Perform one or more of the following:
If You Want To
|
Then
|
Reset the limit records for all users for the displayed transaction
|
Click Users. |
View who received the currently- displayed notification
|
Click Users. |
Reset the limit records for a specific user for the displayed transaction
|
Click Reset this user. |
NOTE:
|
Limit records are used to track data such as which users have seen an alert and if a user has deactivated the alert from displaying for him/her. An administrator can delete these limit records for all users or a specific user so that the message will appear for users when they enter the specified transaction. The master record must not have been deleted nor reached its expiration point.
|
- Click Save.
- Go to Step 22.
- Optionally, complete the following fields:
Field
|
Description
|
Number of messages sent to the user (default)
|
Specify the number of messages to be sent to the user. |
Number of days to send messages (default) |
Specify the number of days to send messages to the user. |
Logon Notes by language |
Select the checkbox to enable notes to display based on language. |
Send 1st available note only! |
Select the checkbox to send the first available note. Optionally, click Multiple Msgs to view or specify the note to deliver. |
- Click Logon Note Maintenance.
- As required, complete/review the following fields:
Field
|
Description
|
Msg type
|
Click Alert to specify a standard alert message that the user will receive upon entering the transaction, or click Exit msg to specify an alert message that the user will receive upon exiting the transaction. |
tcode |
Transaction code. You can enter an * to scroll through all alerts. Example: ME25. |
Message # |
Number of the message to display Example: alert1 |
language (note) |
Enter the language for the alert. Specify a language only if you are sending alert messages by language. If you do not specify a language, English is used as the default. |
Start date |
First day the alert should be displayed Example: 02/10/2003 |
for days |
Enter the number of days to display the alert, or use the default entry specified during the procedure Controlling the Messages Sent. |
Number sent |
Enter the number of days to display the alert, or use the default entry specified during the procedure Controlling the Messages Sent. |
Calendar |
Select a calendar filter created in the previous procedure. Refer to Creating a Calendar Event for a User or Logon Alert for more information. |
Distribution |
Select a distribution list filter created in the previous procedure. Refer to Creating a Distribution List for a User or Logon Alert for more information. |
- Perform one of the following:
If You Want To
|
Then
|
Display the alerts for all users
|
Click All users. This option will display the alert to all users, regardless of whether they have a server assigned. |
Display the alert in all active servers
|
Click All servers. This option will display the alert in all servers for which alerts are activated. |
Display the alert in a single server
|
1. Click Single server. 2. Enter the name in the field to the right. |
- Optionally, perform one or more of the following:
If You Want To
|
Then
|
Display all alerts
|
Click Show All. |
Hide all alerts
|
Click Collapse All. |
- Select Contact records tab.
- Perform one or more of the following:
If You Want To
|
Then
|
Reset the limit records for all users for the displayed transaction
|
Click Users. |
View who received the currently- displayed notification
|
Click Users. |
Reset the limit records for a specific user for the displayed transaction
|
Click Reset this user. |
NOTE:
|
Limit records are used to track data such as which users have seen an alert and if a user has deactivated the alert from displaying for him/her. An administrator can delete these limit records for all users or a specific user so that the message will appear for users when they enter the specified transaction. The master record must not have been deleted nor reached its expiration point.
|
- Click Save.
- Click .
- Click .
Displaying a User or Logon Alert
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Display a user (standard) alert
|
Click Standard Alert. |
Display a logon alert
|
Click Logon Alerts. |
- Perform one of the following:
If You Want To
|
Then
|
Display a user (standard) alert
|
Click Alert Maintenance. |
Display a logon alert
|
Click Logon Note Maintenance. |
- Perform one of the following:
If You Want To
|
Then
|
Display a user (standard) alert
|
Enter an * in the tcode field. |
Display a logon alert
|
Enter an * in the Message # field. |
- Click Edit.
- Scroll through all existing messages in the system.
- Optionally, click Users to view who received the currently-displayed message.
Reviewing and Deleting User and Logon Alert Messages
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Perform one of the following:
If You Want To
|
Then
|
Review or delete an unused user alert
|
Click Standard Alert. |
Review or delete an unused logon alert
|
Click Logon Alerts. |
- Click Note Content.
- Click to the right of Msg-ID.
- Select the record to delete.
-
Click .
-
Click Delete Note.
- Click .
Backing Up Alerts
NOTE:
|
Backup functionality is available only for Standard Alerts.
|
- Start the transaction using transaction code /n/RWD/ZF0.
- Click the Alerts etc. tab.
- Click Standard Alert.
- Click Alert Maintenance.
- Select the Selective Backup tab.
- Choose from the following options:
Field
|
Description
|
all available notes
|
Select this option to display all available notes. |
expired notes |
Select this option to display all expired notes. |
tcodes in notes |
Select this option to display tcodes in notes. |
notes based on date less than |
Enter a date in the notes based on date less than field, and select the option to display notes by date. |
user |
Select this option to display notes by user. |
- Click Display Choice(s).
- Select the message(s) from the list.
- Click .
-
Optionally, perform one of the following options:
If You Want To
|
Then
|
Backup contact records
|
Select the checkbox next to backup contact records also.
|
Remove the backed-up file from the table
|
Select the checkbox next to remove from table.Enter a save location in the Save data to
|
- Enter a save location in the Save data to field.
- Click Save data to.
- Click .