Context-Sensitive Help allows you to provide end users with quick and convenient access to help via an online performance support system. End users request help from the Server via a direct link in the Oracle E-Business application.
Specifying an Author Account for Oracle E-Business
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NOTE:
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The Oracle system administrator must create a designated author account in Oracle E-Business. This account communicates with the Server to generate the screen data necessary to request help from Oracle E-Business.
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NOTE:
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You must log into Oracle E-Business using a designated author account in order to record help-ready documents. Context-Sensitive Help is not available when logged in via the author account.
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For more information on creating user accounts, refer to the Oracle E-Business documentation.
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- Log into Oracle E-Business as a system administrator.
- Copy the URL from the Applications Help Web Agent Profile Settings for Authors field from the connection profile you specified in Managing Connection Profiles to the Server.
- Paste the URL into the Applications Help Web Agent Profile Setting user column for the author in Oracle E-Business.
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NOTE:
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For more information on setting system profile values, refer to the Oracle E-Business documentation.
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- Save the author settings.
Modifying Oracle E-Business End User Accounts for Use with Context-Sensitive Help
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NOTE:
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You must modify all existing user accounts to enable Context-Sensitive Help. An Oracle E-Business administrator creates end user accounts based on the needs of the company. While there are several options for defining system profile values for existing users, this procedure demonstrates defining a system profile value for an individual user.
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- Log into Oracle E-Business as a system administrator.
- Define system profile values for the user.
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NOTE:
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Refer to the Oracle E-Business documentation for information about the System Profile Values Site, Application, Responsibility, and User, and to choose which system profile value is most appropriate for your end user community.
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- Copy the URL from the Applications Help Web Agent Profile Settings field from the connection profile you specified in Managing Connection Profiles to the Server.
- Paste the URL into the Applications Help Web Agent Profile Setting column for the system profile value you selected in Oracle E-Business.
- Save the end user settings.
Continue to the next article Creating A Template.