The system administrator typically provides authors and project administrators with an account and access rights to the Server.
For detailed instructions on creating users, refer to Managing Users, Roles, and Groups.
Logging Into the Server
- Enter your Server URL in your web browser Address field to display the Welcome window.
NOTE:
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If you are using Windows Authentication Single Sign-On (SSO), you must enable uPerform as a trusted site in your web browser via the browser security options menu in order to display the uPerform website.
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- Click Log In to the right of Welcome, Anonymous.
- Complete the following fields:
Field
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Description
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Username
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Enter your user name for the Server Workspace.
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Password
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Enter your password for the Server Workspace.
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- Click OK.
- If you are logging into the Server for the first time, complete the following fields:
Field
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Description
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Time Zone
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Select your time zone from the drop-down list to ensure the correct date and time display on objects within the Server.
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Language
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Select a language from the drop-down list to ensure the desired interface language displays when you are working in the Server.
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NOTE:
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The end user website can be viewed in Arabic; however, Arabic is not available for the author and administrator portions of the website.
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- Click Save.
Retrieving Your Password
If you click Cancel on the login screen, the Help Desk window is displayed. Password retrieval does not apply if SSO is enabled.
- Click Reset Password on the left menu of the Server workspace.
- Enter your username.
- Click OK.
- Click OK on the confirmation page.
NOTE:
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Your password will be emailed to you.
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Requesting a New User Account
- Click Log In to the right of Welcome, Anonymous.
- Click Cancel on the Login screen.
- Click Request User Account.
- Complete the following fields:
Field
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Description
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First Name
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Enter your first name.
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Last Name
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Enter your last name.
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Password
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Choose a password.
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Password confirmation
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Confirm the password.
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Language
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Select a language from the drop-down list.
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E-Mail Address
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Enter your email address. This is where you will receive all notifications from the Server.
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NOTE:
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The administrator receives this notification in the Help Desk screen available from the Server workspace and can act on the request to create a new account.
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